Using electric cooling plates correctly

Electric cooling modules remove heat from the cooling surface. A heat sink and built-in fan release that heat into the surrounding air. The unit therefore needs no ice cubes, ice packs, eutectic plates, compressor or refrigerant.

Cold from the plate surface must pass through flat-bottomed, thermally conductive dishes to the food placed on them. Within the food, cooling spreads from the chilled contact areas.

No. Chilled air does not circulate around the food. Direct contact between the cooling surface, presentation dishes and food is what matters. The fan underneath removes waste heat generated by electric cooling; it does not cool the food by blowing air over it.

Arrange pre-chilled food evenly and avoid unnecessarily high piles to help temperature transfer. Shallower layers and as much contact as possible with the chilled dishes make contact cooling more effective. For larger quantities, replenish food as needed.

Cooling generates waste heat underneath the unit. The fan must be able to remove it freely. Blocked air inlets or outlets can reduce cooling performance and cause overheating or malfunctions.

No. Cooling is generated by electric cooling modules. The units have no compressor or refrigerant-filled circuit, so no refrigerant or compressor oil is used.

The built-in fans produce audible airflow and motor noise during operation. With no compressor, there are no typical compressor, start-up or refrigerant noises such as humming, switching or gurgling. How noticeable the fan noise is depends on the surroundings and positioning.

At an ambient temperature of 22°C, the cooling plates maintain a surface temperature of approximately +1°C to +6°C, depending on the model and operating conditions. Higher ambient temperatures, direct sunlight, heat sources or restricted ventilation can affect the temperature achieved.

The units are designed for continuous electric operation, provided they are correctly positioned, adequately ventilated and used only with the appropriate original power supply.

No. The units are designed to present chilled food during service. Cooling can run 24/7, but the units are not intended for food storage and do not replace a refrigerator or freezer.

These cooling solutions are intended to display food that has already been adequately chilled. They are not blast chillers and are not designed to cool warm food safely.

Use the unit only in dry, enclosed indoor spaces, on a hard, level, stable and non-flammable surface, such as a suitable counter or a table with sufficient load capacity.

No. Tablecloths, fabrics and other soft materials can be drawn into the unit or cover its underside ventilation openings, restricting airflow and heat dissipation.

Warm exhaust air exits along the broad sides of the unit. Leave at least 50 cm between these sides and walls, other equipment or any other obstruction.

Units may be placed next to each other along their short sides, with their long sides facing guests. Maintain at least 50 cm clearance along the long, broad exhaust sides. No unit should draw in warm exhaust air from a neighbouring unit.

If a wall, panel or other object deflects warm exhaust air upwards, it can warm the cooling surface and the food on it. Position the unit so exhaust air can flow freely sideways and away.

No. Draughts reduce the cooling effect and bring warm room air into contact with the food. Do not place the unit directly in front of open windows, doors, ventilation outlets, air conditioning units or other draughty areas.

No. Direct sunlight, warm exhaust from other equipment and proximity to ovens, cooking appliances or other heat sources can seriously reduce cooling performance and place thermal stress on the unit.

No. Do not install or operate heat lamps, heated gantries or similar heat sources above the cooling solution. The extra heat can reduce cooling performance and damage components.

Place the original power supply in a dry, cool, well-ventilated location. Do not cover it, enclose it tightly or position it close to a heat source. The power supply may become warm during use.

Use only the TOGETHER original power supply supplied with, or expressly approved for, this model. Do not use other power supplies, even if their connectors or voltage specifications look similar.

No. First connect the cooling plate to its original power supply using the intended connection. Then connect the power supply to a properly installed, earthed mains socket.

Switch on at least 30 minutes before placing pre-chilled food on the unit, so the cooling surface can stabilise. In less favourable conditions, allow more time.

Use presentation platters and containers with flat, even bases and good thermal conductivity, especially stainless steel. The better and more complete their contact with the cooling surface, the more effectively cold can transfer.

Uneven, curved or partially contacting bases reduce the effectiveness of contact cooling and may significantly impair temperature transfer.

No. Do not present food directly on the unit's surface. Use suitable food-safe presentation dishes or the GN components specified for the model.

Suitability and method of use vary by model. Some cooling plates can take GN 1/1 dishes on top; the buffet systems have dedicated GN 1/1 stainless steel trays. Please refer to the individual product description.

No. Do not place food or temperature-sensitive objects near the air outlets. Warm exhaust air must be able to flow freely into the room.

The units have no compressor or refrigerant circuit. There are therefore no refrigerant pipes to check for leaks or top up during use. The key regular maintenance task is to keep fans and air passages free of dust, fibres and other dirt.

TOGETHER cooling solutions contain no refrigerant or refrigerant circuit. Leak checks for equipment containing certain fluorinated greenhouse gases under the EU F-gas Regulation therefore do not apply to these units.

General operating, safety and inspection requirements at the place of use must still be followed.

Keep the fans underneath and all associated inlet, outlet and heat-dissipation areas free of dust, fibres and dirt. Waste heat can be removed reliably only with unrestricted airflow. Follow the care instructions for your particular model.

Aluminium is the main material in the current cooling plates. Based on the material assessment, it accounts for more than 80% of the unit's weight. At the end of its service life, aluminium can be recovered through established recycling streams. Actual recovery depends on proper dismantling and local disposal facilities.

The aluminium percentage describes material composition. It does not mean that 80% of every returned unit is actually recycled.